Q: Can I drop anything off for an inmate?
A: Money and Medications can be dropped off. Money can be put on an inmate's account using the KIOSK in the front lobby of the jail. Enter the inmate's name and date of birth. If you are paying with a credit card there is a limit of $100 and a fee of $4.95 per transaction. You may not enter more than $200 per week using a credit card. If you are paying with cash there is a $2.75 fee for one transaction and there is no limit on how much cash can be placed on the account. Medications should be inside their original containers and all medications will be reviewed by medical staff prior to being approved.
Q: What about magazines & books?
A: Inmates can receive magazines & books under the following guidelines:
Magazines and newspapers can be ordered by subscription. There is a limit of 3 subscription periodicals per month, per inmate. Daily newspapers would be considered 1 periodical for a month. HARD COVERED BOOKS WILL NOT BE ACCEPTED. Soft covered (paperback) books can be obtained directly from the publisher, a bookstore, or Amazon and sent directly to the jail via U.S. Mail, FedEx, or UPS. Books & periodicals can be denied if they violate jail rules, contain contraband, threaten the jail's safety & security, or if it is not consistent with the jail's mail guidelines. Denied items will either be placed in the inmate's property, confiscated, or destroyed.
Q: Can I pick up property from an inmate?
A: Yes. The inmate must fill out a Property Release form with the receiver's name and an itemized list of what is to be released. An inmate must leave one full set of clothing in his property at all times as long as they are in custody.
Q: Can inmates make & receive phone calls?
A: Inmates can make phone calls using the inmate phone system. There are charges associated with using the phone call system. Inmates can transfer funds from their inmate account into their phone account as needed. Inmates are not allowed to receive phone calls, but the public can leave voicemail messages for inmates by calling (262) 384-4695. There is a $1.00 charge for each message and you will need to have a pre-paid account set up with IC Solutions prior to leaving a message. Messages are sent directly to the inmate's phone account and can be retrieved by using their PIN number.
Q: Do inmates receive medical attention?
A: Yes. We have onsite medical services. There are co-payments for medical fees. Fees will be deducted from the inmate's account at the time medical services are requested and provided. If an inmate has any type of medical insurance available, it is the inmate's responsibility to make the Jail Nurse aware of the insurance and all respective insurance policy numbers. Medical care will not be refused to any inmate based on his/her ability to pay. Inmates under the Huber Law are responsible for all medical costs incurred while in custody.
Q: Can outside Clergy visit inmates?
A: Yes, personal visits by legitimate ministers, priests, etc. within the open hours defined under Jail Hours will be permitted. Clergy must be on the approved list. All visits will be no-contact visits unless otherwise authorized by Jail Administration. Prior approval must be made for contact visits. Requests for a contact visit must be made in writing prior to the day of your visit. The Jail Chaplain provides religious counseling and guidance to our inmate population.
Q: Where do I report for my sentence?
A: Washington Co Jail, 500 Rolfs Avenue, West Bend, WI 53090, located north of the Court House. Enter through the RED DOORS. Failure to report on the court ordered date will result in a warrant for your arrest. You may jeopardize your Huber privileges as a result. Do not report under the influence of alcohol or drugs!!! You will be tested prior to being allowed to work. If you test positive you will be subject of disciplinary action and you may be held in from work, lose good time and/or your Huber privileges could be revoked.
Q: What time is court?
A: The Jail does not receive a time from the courts when an inmate with new charges or on a warrant will have to appear. As soon as we receive a call from our clerks the inmate is taken to court. The Washington County courts are open Monday through Friday from 8:00am to 4:30pm Inmates being held in the Jail on a cash bond will most likely have a scheduled court date. This information can be found on line on CCAP for all circuit court cases.
Q: What is the difference between a regular booking and a pre-booking?
A: A regular booking happens in conjunction with an arrest. A pre-booking is generally ordered by the courts in order to meet certain requirements such as fingerprinting and DNA. A pre-booking is also to gather necessary information regarding an upcoming sentence including employment information so the jail can verify everything prior to the start of a sentence.
Q: What should I expect in the pre-booking process?
A: When reporting to the jail please have your ID and court paperwork -
* Failure to have an ID with will slow down the booking process (especially for individuals that have not been booked before as a positive identification is necessary to complete a booking record)
* Have a copy of the criminal complaint from the case being booked with if possible. (booking may be slowed down due to having to retrieve a complaint from the courts)
* Copies of fines are necessary for closure of a booking if the resultant disposition from the court is a "fine only"
Leave all non-essential items in their vehicle including jewelry -
* Belts, certain shoes, etc. will set off the metal detector and may have to be removed in order to pass through the area in which the metal detector is located.
* Pictures will need to be taken and jewelry is not allowed (piercings need to be removed for the photo)
* Electronic devices are NOT allowed into the jail (cell phones, tablets, etc.)
* Only the person being booked is allowed back into the booking room (relatives, children etc. are NOT allowed to accompany the person being booked into the Jail)
Expect to sometimes wait over an hour or more -
* Jail operations and new bookings will take priority.
* The Jail is a County located juvenile facility and as such, Juvenile matters will take priority over Court bookings and will potentially slow down the booking process.
* If there were individuals heard in court preceding your case, they may be booked in front of you as well.
* Bookings are completed on an arrival basis, your place in line will not be held if you leave and come back later.
* The booking process, depending upon the volume of individuals needing to be processed, may take from 15 minutes to 45 minutes depending on what needs to be completed. (DNA, Prebook, Book & Release, etc.) Plan on having to spend a substantial amount of time waiting.
Personal information is gathered -
* Name, D.O.B., social security number and employment history are needed.
* Employers information will include: Work Address and phone number; (Supervisors name and phone number; rate of pay and pay dates- for pre-book (Jail Sentences only))
* Emergency contact information including address and phone number of the person that is being identified as the contact. They will NOT be contacted unless there is a need while the individual is in custody.
Q: What is involved in taking DNA?
A: If a DNA sample is ordered by the court, please note the following -
* Refrain from eating and/or drinking prior to having the DNA taken.
* Have your ID and paperwork ready.
* DNA is taken by Buccal Swab only. (It does not include a blood draw)
The Jail will complete a records check to see if there is already a DNA sample on file with the state, in the event of a DNA sample being on file already, no new sample will be taken.
* In the event of DNA having been taken at the time of arrest, a new DNA sample will be taken upon conviction.
* DNA will be taken on ANY Misdemeanor Conviction with an Offense date after 4/1/2015, this may include traffic Offenses that are being charged as Misdemeanors.
* DNA will be taken on ALL Felony cases with a Conviction date after 4/1/2015.